Privacy Policy: Protecting Your Personal Data at Sang Group

At Sang Group, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). Whether you are booking a table at Sang Seafood or subscribing to our news and events, we ensure that your data is handled with the highest level of security and transparency. Your trust is our priority, and we take all necessary measures to prevent unauthorized access to your personal details.

Privacy Policy

Last Updated: April 22, 2026

Sang Group is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Commitment: We prioritize the confidentiality of our customers' data across all our brands, including Sang Gerai Nasi Ayam, Sang Seafood, and Port Asam Pedas by Sang.

1. Collection of Personal Data

We may collect personal information that you voluntarily provide to us when you interact with our website. This includes, but is not limited to:

  • Identity Data: Name, gender, and date of birth.
  • Contact Data: Email address, phone number, and delivery address.
  • Technical Data: IP address, browser type, and usage patterns through cookies.
  • Feedback Data: Information provided through surveys or contact forms.

2. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To process your table reservations or food orders.
  • To respond to your inquiries and provide customer support.
  • To send promotional updates, newsletters, and special offers (with your consent).
  • To improve our website functionality and dining services.
  • To comply with legal and regulatory requirements in Malaysia.

3. Disclosure to Third Parties

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners to facilitate our services, such as:

  • Authorized delivery service providers.
  • IT service providers for website maintenance and data security.
  • Government authorities if required by law.

4. Data Security

Sang Group implements robust technical and organizational security measures to prevent unauthorized access, accidental loss, or destruction of your personal data. Our website uses encrypted connections to ensure data integrity during transmission.

5. Your Rights and Access

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction or updating of inaccurate information.
  • Withdraw your consent for marketing communications at any time.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us understand which sections of the site are most popular and allow us to provide personalized content. You can choose to disable cookies through your browser settings, though this may affect site functionality.

7. Contact Our Privacy Officer

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Sang Group Headquarters
Email: privacy@sanggroup.com.my
Attention: Data Protection Officer